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This is Service Design Thinking - Marc Stickdorn, BIS Publishers B.V. je v e-shopu Knihyprekazdeho v kategorii knihy za cenu 37,00 €. Všechny knihy koupíte online v internetovém obchodě Knihyprekazdeho, kde máme další zboží od značky Slovart.
This is Service Design Thinking introduces an inter-disciplinary approach to designing services. Service design is a bit of a buzzword these days and has gained a lot of interest from various fields. This book, assembled to describe and illustrate the emerging field of service design, was brought together using exactly the same co-creative and user-centred approaches you can read and learn about inside.The boundaries between products and services are blurring and it is time for a different way of thinking: this is service design thinking
